Forum Mac Peer

Ciao,
ho un problema, l'applicazione Capture One PRO che ho sul mio mac G5 versione 10.4.11 non si apre.
Ho reinstallato la prima versione che riesco ad aprire, ma quando faccio l'aggiornamento e poi cerco di aprire la nuova versione, niente non me lo apre.
Ho provato a reinstallarlo almeno una decina di volte ma sempre niente......
Ho anche già verificato e riparato i permessi disco, ma non cambia nulla.
Qualcuno sa come posso risolvere questo problema?
grazie

Ciao, apri Console e cerca il log del crash dell'applicazione in esame, postaci il risultato e vediamo se possiamo aiutarti

ecco qui



Ho modificato l'immagine perchè troppo grande. La prossima volta per favore non postare l'immagine del testo, ma copialo ed incollalo. Grazie - meigel

scusa ma mi avevano detto di postarlo.....
cmq la prossima volta seguirò il tuo suggerimento....
hai qualche consiglio?

non si è letto versione dell'applicazione, ne si è visto il crash log. quello che hai postato non è il crash log. allegalo come documento textedit. nel frattempo, premesso che l'applicazione sia compatibile, cestina le preferenze, la cache e il suo eventuale supporto dalla libreria utente. procedura standard e basilare da seguire ogni volta che non si avvia un'applicazione.

Date/Time: 2008-06-05 16:30:19.562 +0200
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: Capture One PRO
Path: /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/MacOS/Capture One PRO
Parent: WindowServer [64]

Version: Capture One PRO 3.7.1 (1874)

PID: 23396
Thread: 0

Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92c0f0d0


Thread 0 Crashed:
0 com.apple.Foundation 0x92c0f0d0 _NSRaiseError + 264
1 com.apple.Foundation 0x92c0ee0c +[NSException raise:format:] + 40
2 com.apple.Foundation 0x92bf8138 -[NSKeyedUnarchiver initForReadingWithData:] + 2552
3 com.apple.Foundation 0x92c77f40 +[NSKeyedUnarchiver unarchiveObjectWithFile:] + 132
4 ....application.captureonedslr 0x0009d688 0x1000 + 640648
5 ....application.captureonedslr 0x0009d4cc 0x1000 + 640204
6 ....application.captureonedslr 0x0009b9a0 0x1000 + 633248
7 ....application.captureonedslr 0x000bce78 0x1000 + 769656
8 ....application.captureonedslr 0x0000c9f0 0x1000 + 47600
9 com.apple.AppKit 0x937bfe1c -[NSCustomObject nibInstantiate] + 260
10 com.apple.AppKit 0x937aa824 -[NSIBObjectData instantiateObject:] + 188
11 com.apple.AppKit 0x937aa3f0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 144
12 com.apple.AppKit 0x937968ec loadNib + 240
13 com.apple.AppKit 0x93796344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
14 com.apple.AppKit 0x937ed814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
15 com.apple.AppKit 0x9387d64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
16 com.apple.AppKit 0x9387d3ec NSApplicationMain + 344
17 ....application.captureonedslr 0x0000bbc8 0x1000 + 43976
18 dyld 0x8fe01048 _dyld_start + 60

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092c0f0d0 srr1: 0x100000000002f030 vrsave: 0x0000000000000000
cr: 0x28002442 xer: 0x0000000000000000 lr: 0x0000000092c0f0a8 ctr: 0x0000000092bd0e5c
r0: 0x0000000000000000 r1: 0x00000000bffff470 r2: 0x00000000a2bce508 r3: 0x00000000bffff020
r4: 0x0000000000000000 r5: 0x0000000092bd0784 r6: 0x00000000bffff0a4 r7: 0x00000000000000ff
r8: 0x00000000bffff090 r9: 0x000000000042ed60 r10: 0x0000000090a3f628 r11: 0x0000000028002442
r12: 0x0000000092bd0e5c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37c6078 r18: 0x000000000040e540 r19: 0x0000000000000000
r20: 0x000000000043cfb0 r21: 0x0000000090a98db0 r22: 0x000000000011d590 r23: 0x0000000000000000
r24: 0x00000000003fb000 r25: 0x0000000000000000 r26: 0x000000000041afe0 r27: 0x0000000000000000
r28: 0x0000000000423970 r29: 0x00000000a2bd380c r30: 0x0000000000419050 r31: 0x0000000092c0efd8

Binary Images Description:
0x1000 - 0x112fff com.phaseone.application.captureonedslr Capture One PRO 3.7.1 (1874) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/MacOS/Capture One PRO
0x305000 - 0x3a8fff com.phaseone.framework.POImageProcessing.G5Support G5Support (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POImageProcessing.framework/Versions/A/Resources/G5Support.bundle/Contents/MacOS/G5Support
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.78 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
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0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x914fe000 - 0x91536fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/

ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d24fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2b000 - 0x91d45fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x91e5c000 - 0x91e5cfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5e000 - 0x91f43fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91f4b000 - 0x91f6afff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91fd6000 - 0x92044fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x9204f000 - 0x920e4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x920fe000 - 0x92686fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x926b9000 - 0x929e4fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92a14000 - 0x92b02fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
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0x92bce000 - 0x92df9fff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f26000 - 0x92f44fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f4f000 - 0x92fa9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc7000 - 0x92fc7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fc9000 - 0x92fddfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92ff5000 - 0x93005fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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0x93038000 - 0x930bffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x930e8000 - 0x93115fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9312f000 - 0x9313efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x9314a000 - 0x931b0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
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0x932a3000 - 0x935b1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93701000 - 0x9370dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x93786000 - 0x93786fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93788000 - 0x93dbbfff com.apple.AppKit 6.4.10 (824.4 /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94148000 - 0x941bafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f3000 - 0x942b8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430b000 - 0x9430bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430d000 - 0x944cdfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94517000 - 0x94554fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455c000 - 0x945acfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x945b5000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945e0000 - 0x94600fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x946ea000 - 0x946fdfff com.apple.frameworks.preferencepanes 11.2 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x9470b000 - 0x94727fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9473b000 - 0x9477ffff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x9482d000 - 0x94b57fff com.apple.QuickTime 7.4.5 (67) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c3e000 - 0x94caffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e24000 - 0x94f54fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fe7000 - 0x94ff6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ffe000 - 0x9502bfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95032000 - 0x95042fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95046000 - 0x95075fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95085000 - 0x950a2fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0xc0000000 - 0xc0015fff com.phaseone.Frameworks.POFoundation POFoundation version #VERSION_NUMBER# (v#BUILD_NUMBER#) (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POFoundation.framework/Versions/A/POFoundation
0xc1000000 - 0xc1055fff com.phaseone.Frameworks.POAppKit POAppKit version 1.0.0d1 (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POAppKit.framework/Versions/A/POAppKit
0xc2000000 - 0xc2004fff com.phaseone.frameworks.POService POService version #VERSION_NUMBER# (v#BUILD_NUMBER#) () /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POService.framework/Versions/A/POService
0xc3000000 - 0xc3006fff com.phaseone.frameworks.POCamera PhaseOneCamera version 0.0.1d1 (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POCamera.framework/Versions/A/POCamera
0xc4000000 - 0xc424ffff com.phaseone.framework.POImageProcessing POImageProcessing #VERSION_NUMBER# (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POImageProcessing.framework/Versions/A/POImageProcessing
0xebf80000 - 0xebf81fff dk.infinite-loop.crashreporter.framework 1.2 (33) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/ILCrashReporter.framework/Versions/A/ILCrashReporter

Model: PowerMac7,2, BootROM 5.0.7f0, 2 processors, PowerPC 970 (2.2), 2 GHz, 2 GB
Graphics: ATI Radeon 9600 Pro, ATY,RV350, AGP, 64 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM4/J41, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM5/J42, 256 MB, DDR SDRAM, PC3200U-30330
Modem: MicroDash, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Ethernet integrata, Ethernet, en0
Serial ATA Device: Maxtor 6Y160M0, 152.67 GB
Parallel ATA Device: PIONEER DVD-RW DVR-106D
USB Device: GD-0912-U, Tablet, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

l'ho dovuto dividere in due messaggi perchè sennò non ci stava.....
spero che sia questo il crash log

flashcream wrote:non si è letto versione dell'applicazione, ne si è visto il crash log. quello che hai postato non è il crash log. allegalo come documento textedit. nel frattempo, premesso che l'applicazione sia compatibile, cestina le preferenze, la cache e il suo eventuale supporto dalla libreria utente. procedura standard e basilare da seguire ogni volta che non si avvia un'applicazione.

ho fatto quello che mi hai detto ma non ho risolto..

ginapina wrote:l'ho dovuto dividere in due messaggi perchè sennò non ci stava.....
spero che sia questo il crash log

si, ma ho scritto allegare. allegare come documento textedit. vabbeh. aggiorna l'applicazione e vedrai che funziona.