Visualizza Versione Completa : Applicazione che non si apre
Ciao,
ho un problema, l'applicazione Capture One PRO che ho sul mio mac G5 versione 10.4.11 non si apre.
Ho reinstallato la prima versione che riesco ad aprire, ma quando faccio l'aggiornamento e poi cerco di aprire la nuova versione, niente non me lo apre.
Ho provato a reinstallarlo almeno una decina di volte ma sempre niente......
Ho anche già verificato e riparato i permessi disco, ma non cambia nulla.
Qualcuno sa come posso risolvere questo problema?
grazie
:smt039
Ciao, apri Console e cerca il log del crash dell'applicazione in esame, postaci il risultato e vediamo se possiamo aiutarti ;)
ecco qui
http://img115.imageshack.us/img115/5522/25529035074e7b3d7698oee7.th.jpg (http://img115.imageshack.us/my.php?image=25529035074e7b3d7698oee7.jpg)
Ho modificato l'immagine perchè troppo grande. La prossima volta per favore non postare l'immagine del testo, ma copialo ed incollalo. Grazie - meigel :)
scusa ma mi avevano detto di postarlo.....
cmq la prossima volta seguirò il tuo suggerimento....
hai qualche consiglio?
flashcream
05-06-08, 16:12
non si è letto versione dell'applicazione, ne si è visto il crash log. quello che hai postato non è il crash log. allegalo come documento textedit. nel frattempo, premesso che l'applicazione sia compatibile, cestina le preferenze, la cache e il suo eventuale supporto dalla libreria utente. procedura standard e basilare da seguire ogni volta che non si avvia un'applicazione.
Date/Time: 2008-06-05 16:30:19.562 +0200
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Capture One PRO
Path: /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/MacOS/Capture One PRO
Parent: WindowServer [64]
Version: Capture One PRO 3.7.1 (1874)
PID: 23396
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92c0f0d0
Thread 0 Crashed:
0 com.apple.Foundation 0x92c0f0d0 _NSRaiseError + 264
1 com.apple.Foundation 0x92c0ee0c +[NSException raise:format:] + 40
2 com.apple.Foundation 0x92bf8138 -[NSKeyedUnarchiver initForReadingWithData:] + 2552
3 com.apple.Foundation 0x92c77f40 +[NSKeyedUnarchiver unarchiveObjectWithFile:] + 132
4 ....application.captureonedslr 0x0009d688 0x1000 + 640648
5 ....application.captureonedslr 0x0009d4cc 0x1000 + 640204
6 ....application.captureonedslr 0x0009b9a0 0x1000 + 633248
7 ....application.captureonedslr 0x000bce78 0x1000 + 769656
8 ....application.captureonedslr 0x0000c9f0 0x1000 + 47600
9 com.apple.AppKit 0x937bfe1c -[NSCustomObject nibInstantiate] + 260
10 com.apple.AppKit 0x937aa824 -[NSIBObjectData instantiateObject:] + 188
11 com.apple.AppKit 0x937aa3f0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 144
12 com.apple.AppKit 0x937968ec loadNib + 240
13 com.apple.AppKit 0x93796344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
14 com.apple.AppKit 0x937ed814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
15 com.apple.AppKit 0x9387d64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
16 com.apple.AppKit 0x9387d3ec NSApplicationMain + 344
17 ....application.captureonedslr 0x0000bbc8 0x1000 + 43976
18 dyld 0x8fe01048 _dyld_start + 60
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092c0f0d0 srr1: 0x100000000002f030 vrsave: 0x0000000000000000
cr: 0x28002442 xer: 0x0000000000000000 lr: 0x0000000092c0f0a8 ctr: 0x0000000092bd0e5c
r0: 0x0000000000000000 r1: 0x00000000bffff470 r2: 0x00000000a2bce508 r3: 0x00000000bffff020
r4: 0x0000000000000000 r5: 0x0000000092bd0784 r6: 0x00000000bffff0a4 r7: 0x00000000000000ff
r8: 0x00000000bffff090 r9: 0x000000000042ed60 r10: 0x0000000090a3f628 r11: 0x0000000028002442
r12: 0x0000000092bd0e5c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37c6078 r18: 0x000000000040e540 r19: 0x0000000000000000
r20: 0x000000000043cfb0 r21: 0x0000000090a98db0 r22: 0x000000000011d590 r23: 0x0000000000000000
r24: 0x00000000003fb000 r25: 0x0000000000000000 r26: 0x000000000041afe0 r27: 0x0000000000000000
r28: 0x0000000000423970 r29: 0x00000000a2bd380c r30: 0x0000000000419050 r31: 0x0000000092c0efd8
Binary Images Description:
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0x9482d000 - 0x94b57fff com.apple.QuickTime 7.4.5 (67) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c3e000 - 0x94caffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e24000 - 0x94f54fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fe7000 - 0x94ff6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94ffe000 - 0x9502bfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95032000 - 0x95042fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95046000 - 0x95075fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95085000 - 0x950a2fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0xc0000000 - 0xc0015fff com.phaseone.Frameworks.POFoundation POFoundation version #VERSION_NUMBER# (v#BUILD_NUMBER#) (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POFoundation.framework/Versions/A/POFoundation
0xc1000000 - 0xc1055fff com.phaseone.Frameworks.POAppKit POAppKit version 1.0.0d1 (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POAppKit.framework/Versions/A/POAppKit
0xc2000000 - 0xc2004fff com.phaseone.frameworks.POService POService version #VERSION_NUMBER# (v#BUILD_NUMBER#) () /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POService.framework/Versions/A/POService
0xc3000000 - 0xc3006fff com.phaseone.frameworks.POCamera PhaseOneCamera version 0.0.1d1 (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POCamera.framework/Versions/A/POCamera
0xc4000000 - 0xc424ffff com.phaseone.framework.POImageProcessing POImageProcessing #VERSION_NUMBER# (#BUILD_NUMBER#) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/POImageProcessing.framework/Versions/A/POImageProcessing
0xebf80000 - 0xebf81fff dk.infinite-loop.crashreporter.framework 1.2 (33) /Applications/Capture One PRO 3.7/Capture One PRO.app/Contents/Frameworks/ILCrashReporter.framework/Versions/A/ILCrashReporter
Model: PowerMac7,2, BootROM 5.0.7f0, 2 processors, PowerPC 970 (2.2), 2 GHz, 2 GB
Graphics: ATI Radeon 9600 Pro, ATY,RV350, AGP, 64 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM4/J41, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM5/J42, 256 MB, DDR SDRAM, PC3200U-30330
Modem: MicroDash, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Ethernet integrata, Ethernet, en0
Serial ATA Device: Maxtor 6Y160M0, 152.67 GB
Parallel ATA Device: PIONEER DVD-RW DVR-106D
USB Device: GD-0912-U, Tablet, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
l'ho dovuto dividere in due messaggi perchè sennò non ci stava.....
spero che sia questo il crash log
non si è letto versione dell'applicazione, ne si è visto il crash log. quello che hai postato non è il crash log. allegalo come documento textedit. nel frattempo, premesso che l'applicazione sia compatibile, cestina le preferenze, la cache e il suo eventuale supporto dalla libreria utente. procedura standard e basilare da seguire ogni volta che non si avvia un'applicazione.
ho fatto quello che mi hai detto ma non ho risolto..
flashcream
05-06-08, 16:54
l'ho dovuto dividere in due messaggi perchè sennò non ci stava.....
spero che sia questo il crash log
si, ma ho scritto allegare. allegare come documento textedit. vabbeh. aggiorna l'applicazione e vedrai che funziona.
si, ma ho scritto allegare. allegare come documento textedit. vabbeh. aggiorna l'applicazione alla versione 4.1 e vedrai che funziona.
Non riesco a spedirti tutto il resoconto con textedit perchè mi dice file non valido?!, e anche con word perchè supera il limite di peso.....
come faccio a spedirtelo?
Per quanto riguarda l'aggiornamento, per ora vorrei riuscire a far funzionar come ho sempre fatto la versione 3.7.8.
come riesco a far rifunzionare tutto?
:):)
flashcream
06-06-08, 12:27
non riesci. aggiorna l'applicazione come detto sopra.
sono riuscita ad allegarti il testo.....
speriamo di riuscire a risolvere tutto.
grazie
:smt039
non riesci. aggiorna l'applicazione come detto sopra.
tanto per capire....come mai la versione che usavo ha sempre funzionato e di punto in bianco, un giorno riaccendendo il computer l'applicazione non partiva più???
è tutto regolare non c'è niente di copiato o craccato.
tra l'altro il computer aveva resettato tutto, le altre applicazioni ora funzionano benissimo, ma l'unica che non va è capture one.
dato che non vorrei spendere 500 euro per una nuova versione preferirei risolvere il problema.
flashcream
06-06-08, 12:44
guarda che non stai utilizzando la versione 3.7.8, ma la 3.7.1. aggiorna, anzi rimuovi tutti i componenti come dice il produttore e poi installa. prova anche con un latro utente che crei per l'occasione. ancora non va? senti l'assistenza tecnica del prodotto.
guarda che non stai utilizzando la versione 3.7.8, ma la 3.7.1. aggiorna.
per reinstallarlo, sono partita dal disco originale che è il 3.5.2 ed ho scaricato i vari aggiornamenti fino al 3.7.8 ma mentre prima mi funzionava tutto alla perfezione ora niente.
ho un'altra macchina equivalente e lì funziona benissimo
guarda che non stai utilizzando la versione 3.7.8, ma la 3.7.1. aggiorna, anzi rimuovi tutti i componenti come dice il produttore e poi installa. prova anche con un latro utente che crei per l'occasione. ancora non va? senti l'assistenza tecnica del prodotto.
sono riuscita ad installarlo creando un altro utente, ma da amministratore non riesco ancora ad aprirla.....chissà perchè?
cmq grazie lo stesso, vorrà dire che quando dovrò usare capture one entrerò con un altro account.
:smt039:smt039:smt039:smt039:smt039
sono riuscita ad installarlo creando un altro utente, ma da amministratore non riesco ancora ad aprirla.....chissà perchè?
cmq grazie lo stesso, vorrà dire che quando dovrò usare capture one entrerò con un altro account.
:smt039:smt039:smt039:smt039:smt039
beh, non mi sembra granchè come soluzione, il dover accedere come altro utente ...
Ma disinstallando, cancellando tutte le preferenze e reinstallando come Admin non funziona ???
non ho ancora provato, perchè il programma mi serve per lavorare.....
appena ho un attimo provo.
cmq è molto strano che funzioni solo come altro utente e non con amministratore.
grazie
vi farò sapere molto presto cosa succederà.
:smt039:smt039:smt039
beh, non mi sembra granchè come soluzione, il dover accedere come altro utente ...
Ma disinstallando, cancellando tutte le preferenze e reinstallando come Admin non funziona ???
Ho provato, non funziona.
invece come altro utente continua a funzionare.
non riesco a capire...:doh:doh
ciao
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