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Visualizza Versione Completa : Chiusura di Mail



Borf
05-06-08, 12:54
Ciao Mac Peer :)
ho un altro problema da risolvere,
MissApple mi ha ceduto il suo iMac 2,4ghz 2giga di ram 10.5.3
ho creato un altro utente Amministratore ma quando vado per aprire mail mi si chiude ed appare questo messaggiohttp://img381.imageshack.us/img381/9492/immagine1fi8.png
allora ho disistallato Growl con il suo unistaller senza risultati,
ho riparato permessi
ed ho addirittura fatto un Archivia Istalla inutilmente!

Che fare?:)

Borf
P.S. Con l'altro utente questo non succedeva!

flashcream
05-06-08, 13:03
allega il resoconto.

Borf
05-06-08, 14:39
scusate il ritardo ma ho dovuto scaricare gli aggiornamenti
Flash, ecco il resoconto del crash di mail
Borf :)



Process: Mail [154]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.3 (924)
Build Info: Mail-9240000~1
Code Type: X86 (Native)
Parent Process: launchd [110]

Date/Time: 2008-06-05 14:27:31.984 +0200
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000021
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x962fef45 CFBundleCopyPrivateFrameworksURL + 21
1 GrowlMail 0x12aa28c0 copyDescriptionFormatString + 1050
2 com.apple.mail 0x00061a89 0x1000 + 395913
3 com.apple.mail 0x0006191c 0x1000 + 395548
4 GrowlMail 0x12aa25a3 copyDescriptionFormatString + 253
5 libobjc.A.dylib 0x90cffb78 _class_initialize + 367
6 libobjc.A.dylib 0x90cfe4f9 _class_lookupMethodAndLoadCache + 81
7 libobjc.A.dylib 0x90d0e736 objc_msgSend + 102
8 com.apple.Foundation 0x948208ba -[NSBundle load] + 42
9 com.apple.Foundation 0x9482087d -[NSBundle principalClass] + 45
10 com.apple.mail 0x0013f22a 0x1000 + 1303082
11 com.apple.mail 0x000056cd 0x1000 + 18125
12 com.apple.mail 0x00004962 0x1000 + 14690
13 com.apple.Foundation 0x9482995e __NSFireDelayedPerform + 382
14 com.apple.CoreFoundation 0x9635cb3e CFRunLoopRunSpecific + 4494
15 com.apple.CoreFoundation 0x9635ccf8 CFRunLoopRunInMode + 88
16 com.apple.HIToolbox 0x91513da4 RunCurrentEventLoopInMode + 283
17 com.apple.HIToolbox 0x91513bbd ReceiveNextEventCommon + 374
18 com.apple.HIToolbox 0x91513a31 BlockUntilNextEventMatchingListInMode + 106
19 com.apple.AppKit 0x91ca2505 _DPSNextEvent + 657
20 com.apple.AppKit 0x91ca1db8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.AppKit 0x91c9adf3 -[NSApplication run] + 795
22 com.apple.AppKit 0x91c68030 NSApplicationMain + 574
23 com.apple.mail 0x000fb012 0x1000 + 1024018

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x962fef44 ecx: 0x00852800 edx: 0x00000000
edi: 0x12aa62e0 esi: 0x0078f050 ebp: 0xbfffe768 esp: 0xbfffe750
ss: 0x0000001f efl: 0x00010286 eip: 0x962fef45 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000021

Peterpan
05-06-08, 15:04
Sembra che tu non abbia correttamente eliminato growlmail.

Riporto dal forum dello sviluppatore, mi raccomando di essere prudente e fare eventualmente un backup della tua mail, prima di lanciarti in questi passi:

0) Quit Mail. But it's quit itself anyway. You could at this stage make a backup of your system. I certainly wouldn't stop you. (Or just back up your user/Library/Mail folder.)

1) Make sure you've removed GrowlMail, which may be lurking at Hard Disk/Library/Mail/Bundles, even if you tried uninstalling it. If it's there, move it to your Desktop (will suffice). Make sure in the Growl Preference Pane you've unticked Mail as one of the applications that uses Growl (in case it's still listed).

2) Go to your user space (we'll call it ~ here)

3) Go to ~/Library/Mail

4) There you should see lots of files, and one called "Envelope Index", and possibly one called "Envelope Index - Journaled". Move these to your Desktop, or the Trash (doesn't matter).

5) Deep breath. Launch Mail. It will say "We need to import messages." Don't worry: what it's saying is "I can't find the Envelope Index, shall I make a new one?" Your mail messages are all still there, and this won't hurt them. Click "Import". It'll chunter through for a while (depends how large your mail files are) and then say it's done. Click OK.

6) Miss GrowlMail, but realise that you miss working email even more.

7) Once you're sure Mail is behaving OK, and has found all your mail (if you run Activity Monitor, you'll probably notice mds - which indexes stuff - using a lot of CPU: it's indexing the new Envelope Index), you can trash the old Envelope Index.

Borf
05-06-08, 15:20
Peterpan

RISOLTO
grazie grazie grazie e grazie!!!:)



Borf :smt039